At The Auto Advisor Australia ("The Auto Advisor", "I", "me" or "my"), I understand that buying, selling and owning a vehicle often involves sharing personal information. Protecting that information is important, and I aim to be transparent about how it is collected and used.
What information I collect
Depending on how you interact with The Auto Advisor, I may collect:
Your name
Email address
Phone number
Suburb or general location
Information about your current or future vehicle
Budget, preferences and requirements
Any other information you choose to provide during our conversations
If you contact me through the website, email, phone or social media, I may also keep a record of those communications.
Why I collect your information
Your information is only collected so I can provide the services you've requested.
This may include:
Understanding your vehicle needs
Researching suitable vehicles
Comparing options
Communicating with dealerships or third-party service providers on your behalf (with your knowledge)
Arranging inspections, transport or other related services
Responding to enquiries
Improving my services over time
I do not sell your personal information to third parties.
When I may share your information
Your information will only be shared where it is necessary to help you.
For example, this may include:
Dealerships
Vehicle inspectors
Detailers
Transport providers
Insurance or finance contacts (if requested)
Other trusted automotive professionals
Information is only shared where it is relevant to assisting with your enquiry or providing a service you've asked for.
How your information is stored
Reasonable steps are taken to protect your information from unauthorised access, loss or misuse.
Information may be stored using secure services such as Microsoft 365, cloud storage providers or customer communication platforms used to operate the business.
Website analytics
This website may collect limited anonymous information about how visitors use the site, such as pages viewed or general traffic statistics.
This information helps improve the website and does not normally identify individual visitors.
Marketing communications
If you choose to subscribe to updates or contact me, I may occasionally send information relevant to my services.
You can unsubscribe from marketing communications at any time.
Accessing or correcting your information
If you believe the personal information I hold about you is incorrect, incomplete or out of date, please contact me.
I will make reasonable efforts to correct the information where appropriate.
Contact
If you have any questions about this Privacy Policy or how your information is handled, you can contact:
The Auto Advisor Australia
Email: privacy@theautoadvisor.au